Frequently Asked Questions

Will updates and maintenance of solar systems be free?

At Solflare, we offer comprehensive service packages that include regular maintenance for our solar installations. While initial updates and system checks are included in your purchase, ongoing maintenance may require a subscription or one-time service fee. Learn more about our maintenance plans.

Do you offer discounts for students, schools, or non-profit organizations?

Yes! Solflare is committed to empowering communities and supporting educational institutions. We offer special pricing for non-profit organizations, schools, and student initiatives aimed at promoting sustainability. Contact our team to see if you qualify for a discount. Find out more.

I need a custom solar solution for my home or business. Can Solflare help?

Absolutely! Solflare specializes in custom solar energy solutions tailored to the specific needs of both residential and commercial clients. Whether it's a unique solar installation, a smart home integration, or energy storage solutions, we’re here to help. Request a custom quote.

Is there any documentation and support provided with my solar system?

Yes! Every Solflare system comes with full documentation, including installation guides, usage manuals, and maintenance tips. Additionally, our expert support team is available for any technical queries or assistance you might need. Access our support resources.

Do you offer refunds or returns for solar products?

Solflare offers refunds for products within 30 days of purchase, provided the system has not been installed or used. For customized solutions or installed systems, our refund policy is limited, but we offer extensive warranty options to cover your investment. Read our refund policy.

What happens if my solar system encounters issues?

All Solflare systems come with a comprehensive warranty that covers both equipment and performance. If any issues arise with your solar system, we provide troubleshooting support and on-site repairs as part of our warranty coverage. Explore our warranty terms.

What is a product key in relation to solar energy systems?

A product key in the solar energy sector refers to the unique identifier that tracks your solar system’s performance, warranties, and service history. It helps Solflare provide personalized support and manage your system’s lifecycle efficiently. Learn about product keys.